bdg

bdg App support

Contact
+91 0965985591

Adress
Indian
Madhya Pradesh,Sheopur
postalCode:476001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verifying the OTP sent to your number will authenticate your login. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, ensure a strong internet connection is available. If you still don't receive the One-Time Password (OTP) after clicking "send OTP," try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, first uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw their winnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps is necessary for a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours. This delay is a rare exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned cannot be withdrawn by anyone except the individual who earned it through gaming. It can only be used within the gaming platform and not for external withdrawals. Any winnings from games played with the bonus amount can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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